I also have some playfields being shipped to Neo as well.  Communication seems good so far.  Easy to get on the phone and was quite helpful in explaining the different services he offers.  I was given a rough turn around time of 6 to 8 weeks as well.  To me, it was really a toss up between Karlzona and Neo.  My past experience/communication with Playfield Renovations was decent, but lately they have been frustrating to get some basic questions answered.

PFR isn't accepting anything new, neither is Bill Davis.

The only restores left are HSA and Captain Neo.

Karl isn't an option for me as the guy seems like a complete douche.  I'd prefer to have nothing to do with him as I don't feel he deserves my business.  I don't like his business ethics and I don't like how he represents himself so he doesn't deserve my business as far as I'm concerned.  

Keep in mind Karl and Gary are good friends, not worth sending him anything.

Who is who in the zoo? You guys are throwing around first, last and company names.

How about a list of who does this thing? First name, last name and what company they go by if any? Pros and Cons.

PFR - Playfield Renovations - http://www.pfrenovations.com/ - Jim and Chris

Great work, did an amazing job on my TAF, took them 10 months, but are no longer accepting new work.

Bill Davis - http://billdavis.homestead.com/page2.html

Bill was the original, does great work, better to deal with him over the phone, nice guy to talk to, it will take him over a year to get the work done, but it will be done WELL! I've heard he also is no longer accepting new work.

HSA - http://www.hsapinball.com/

Mixed reviews, I've heard they have had some trouble starting but are getting better, supposed to be pretty cheap with quick turn around times but won't take on huge projects because of the extra time it takes for the restoration pushing back their turnaround time.  

Captian Neo - Neo Skywalker (Yes that is his real name I asked him) - http://www.captainneo.com/

New to the scene offers diffrent levels of work at diffrent prices in an attempt to offer restoration services to a wider variety of clients.  Good turn around times and decent prices.  This is who I went with for my Fish Tales restoration so I'll have a more informed opinion once I get my playfield back.

KarlZona - Karl Ruehs - http://karlzona.smugmug.com/Hobbies/351815

Complete douchebag moron, will never deal with him.  His work seems good but his ethics and the way he acts make it so I'll never deal with him.  Big warning dealing with this guy, Gary the Psycho from RGP has him in his back pocket and will cause problems with your project if you have ever pissed him off.  Red Flags all over this guy, I'll never use him.  

Thanks Adam.

Quoted from Vengeance

Neo Skywalker (Yes that is his real name I asked him)

! As given by his parents? Or did he have it legally changed?

According to http://www.yellowpages.com, in the USA there are 3 people named Luke Skywalker, 1 named I.M. Skywalker and, of course, Neo Skywalker. Pretty funny stuff.

Quoted from cooke

! As given by his parents? Or did he have it legally changed?

That I don't know, didn't ask that, but that I.M Skywalker is pretty funny, !