WOW

So, when we moved to this house 5 years ago we couldn't get bell internet but, I had an option to keep my bell email address going (mike.nolte@sympatico.ca) for $5 a month, added to my phone bill.   Great!  Thats what I did.....

and so...less than 6 months later it goes from 5 to 22(and I never noticed)...now its $29 a month!  FOR and EMAIL address ONLY!   I just got screwed out of approx $1200 dollars because I didn't check my bill.  My wife takes care of that and not to blame her.  How would she know?  There was no warning, no email, nothing....WHAT A RIP.

I wonder if I have any legal grounds.  I'm going to look into it.  Thats robbery in my opinion.  They said its bacause they don't offer it anymore for $5, you would have the lowest internet fee to keep it which is Dial up...and I don't use BELL, so why would I pay $29 a month...just for a friggin email.  EIther i'm an idiot, too trusting or they are crooks.  Needless to say, i cancelled my email.  I'll be going to Hotmail soon, very soon or something else thats free!

Man, i'm really really angry that they can do that without so much as a warning on my bill.  I can't stress enough that i'm fuming....I feal sorry for the rep who I did appologize to btw, but i'm still po'd.

It seems so much these days is just a waiste of money.  Live and learn, i'll be checking every bill and questioning anything out of the ordinary from now on....F'me...

Anyone have any legal advice on this?

Mike

If Bell changes its terms or contract with you, you are able to legally cancel your original contract and not pay any of the additional billing since they broke the terms. When they issue a term contract they have to abide by the terms, just as you have to keep paying the service for the term... they can't arbitrarily change it (even with notice I believe).  I'm not a lawyer, but I do remember distinctly that that is one of the ways people look to get out of their cell phone contracts, they wait for some arbitrary change that the phone companies sneakl through and jsut cancel their contracts with no further obligations.

I may not have read far enough into your email.  If you weren't on an annual contract (sometimes preferred terms are given on an annual contract) then they can change the rates by giving you notice.  If you choose to ignore the notice and pay the bill, then you are agreeing to the rate and the service, so you are liable for the additional charges.  That's my personal take on month to month services.

Don't get me started on Bell.  We have our phone, internet, and television with them.  So I get a call about two months ago, offering a great deal (roughly $60 less my current billing), so I say "sure, switch me over, thats a great deal. Next they say "Oh sorry sir, your already a customer, your not eligible for the deal. NOT ELIGIBLE FOR THE DEAL, THEY CALLED ME. HOW CAN BELL NOT KNOW I'M THEIR CUSTOMER, THEY SEND ME A BILL EVERY MONTH. NOW THEY OFFER ME A DEAL, AND THEN SAY NO.

So I'm now determined to get the deal. I call them every day for a week threatening to leave if they don't lower my rates.  Sure enough I win, I get the monthly bill lowered $60 for a year. Now I've learned to compare my bill against the internet offers and dig in my heals. It's worth the fight, this year alone I will save around $720.

I have f%$?3% contract with Bell for one more year and after NO MORE BELL in my home

Well my cell is Rogers, but bell does my home line....bastards.

At the time the change happened, my wife reminded me she wasn't "well" and off work for 2 years with health issues.  It was not a good time back then.  

But I can understand that paying for it would possibly imply I agree but I still think thats bogus because i didn't realize it had gone up.  I never check my bank statements either!  Geeze, I need to open my eyes to the big world...I need to go off the grid....that would solve it.  RedneckG all the way

So, if you cancel your home line with bell, can you still call 911?  Thats the ONLY reason we keep the land line.  911 comes in handy from time to time around here   and cell phones don't relay your exact location as yet.  Or do they?  Reliably?

Be warned too that Bell will be trying to move all internet members to different plans due to the recent CRTC rulings.   The rulings which Bell pushed for allow Bell to charge the ISPs the rely on Bell by the Gigabyte.   But Bell cannot do this until Bell charges all their customers by the Gigabyte.   (Or something to this affect).   As a result, if people don't change their plans, folks can still get unlimited via Teksavvy and the like....

Quoted from Tuborg

As a result, if people don't change their plans, folks can still get unlimited via Teksavvy and the like....

Bell is appealing the decision.  I have unlimited with Bell..

Mike

Don't pay for email. Just use Gmail. It's free and better than any 'for pay' email service.

Or buy you own domain for about $10/year and a cheap hosting service another $10 and have unlimited email accounts without the gmail dependancy....

Want a MAACA email?

You don't even need to buy hosting. Just a domain. Most domain registrars offer email services on "parked" domains (that's a domain without an actual website).

Example:
http://www.hover.com

$15/yr. And it's not just 1 email address.