It goes both ways. There are good sellers and there are good buyers. Sometimes there are bad ones too.

I'm sure we've all communicated with sellers that take days or weeks to respond to messages, provide poor photos or never come through with photos at all, or who just seem difficult to deal with.

TIREKICKERS??  Seriously you can not be in sales if you can not deal with tirekickers.  Everyone is a tirekicker until they buy.  

I am in sales and personally I don't need someone to hold my hand and tell me "no thanks" everytime I don't get a sale.  If they don't have their cash out to buy then they are saying no.  If I really want to find out why they are not buying then it is up to me to call them and ask them why.  

With any sales unless you hear YES, it is a no.  Done deal go on to the next lead.  

Well, I gather from the description above, I'm a tire-kicker then.  I can't speak for all, but I am a self-admitted impulse buyer.  Whether it's a piece of furniture, a new toy or whatever, I tend to jump in first, get the facts, then buy it.  Only at the buying part does the reality set in that sometimes, I can't afford it.  I'm sure some who "tire-kick" fall into this category. They have good intentions in asking the questions because in their initial opinion, this deal can happen. However, once the money is mentioned and they take a look at how their wallet is, and the reality that the price of a pin is a heck of a lot higher than they expected, the deal sours.

I'm more "ejucatd" on pins now, so I doubt I will tirekick any of you guys, but I can see the above happening for the average uninformaed Joe, but as stated above it would be a classy move if they contacted the seller and told them "no thanks".

As a seller, It's funny how some people don't bother to read the entire description of the item, then ask the same questions that I've tried to eliminate.

As a buyer, lack of communication is my biggest hang-up. I hate when it takes a guy 3 or 4 days to get back to about something.... which usually ends up being sold.


Dan

I've been in sales for the last 13 years, and I was given a very good bit of advice early on....

The sale has just begun when the buyer says "no".


As much of a pain it can be to sell (and buy) a game, it comes with the territory.

D

It's very true that those sellers (and buyers) with "tact" and follow-up will be more succesful in the end.  Maybe I'm a tire kicker sometimes too, but if I commit, I commit. And if someone kicks my tires, disses me, ignores me, sends me stupid repeat questions or sounds anything like Stephen Anderson, I just don't bother responding. If I kick someone else's tire and they name a price out of my league, sometimes I say "no thanks" sometimes I don't bother - it depends on my "connection" with the seller. For those that are great communicators, I go out of my way to provide additional information, assistance, whatever, even if no "deal" is pending.  Nice people attract nice people (isn't that part of "The Secret"

On those occasions where I have dealt at great distance with some of the commerical dealers and also with private individuals and we're on the same wave-length and communicate in an enjoyable way, even if no deal comes of it, I've had that nice bit of karma come right back out, unexpectedly, and benefit me.

And on that note, if I don't have anything nice to say, unless I've been drinkin'    I don't say it.

Selling is hard work, most times people don't buy. I try and be up front and honest about my intentions. Many times people are looking to spend money but are trying to choose between different options. It is even more difficult trying to buy something like a pin from pictures much less a brief word description (sometimes accompanied by a low res pic).

When it comes to pins unless you are a true collector it is a bit of an intimidating decision to drop that much money on a pin which you may not have played much. Will I like it once I get it? Will it break (what is it like under the hood)?

Normally a salesperson is looking for repeat business and gives good customer service. However, repeat business when it comes to pins is most often reserved for collectors. Once you get to know people you begin to trust them based upon your past experience (you might drop $3k on a pin based upon someone elses description if you have pleasant dealings in the past or you might not ever deal with that person again).

I feel as if I know some of you people from reading these MAACA forums even though I never met you and would probably trust your descriptions and assessments based upon others posted opinions.

As for me I try to be up front about what the buyer can expect and always thank them for their honesty and time. As a customer we have a responsibility but we seldom know what we are truly looking for (ask any real-estate agent).

Just my two-cents.

Any way, keep up the great stuff here at MAACA. If I was rich I would buy all your pins, create the worlds biggest arcade and let you guys & gals all play for free.